Minimum Dissatisfaction Personnel Scheduling

Abstract

In this paper we consider two problems regarding the scheduling of available personnel in order to perform a given quantity of work, which can be arbitrarily decomposed into a sequence of activities. We are interested in schedules which minimize the overall dissatisfaction, where each employee's dissatisfaction is modeled as a time-dependent linear function. For the two situations considered we provide a detailed mathematical analysis, as well as efficient algorithms for determining optimal schedules.