Using Aspect Extraction Approaches to Generate Review Summaries and User Profiles

Abstract

Reviews of products or services on Internet marketplace websites contain a rich amount of information. Users often wish to survey reviews or review snippets from the perspective of a certain aspect, which has resulted in a large body of work on aspect identification and extraction from such corpora. In this work, we evaluate a newly-proposed neural model for aspect extraction on two practical tasks. The first is to extract canonical sentences of various aspects from reviews, and is judged by human evaluators against alternatives. A $k$-means baseline does remarkably well in this setting. The second experiment focuses on the suitability of the recovered aspect distributions to represent users by the reviews they have written. Through a set of review reranking experiments, we find that aspect-based profiles can largely capture notions of user preferences, by showing that divergent users generate markedly different review rankings.