From GenderMag to InclusiveMag: An Inclusive Design Meta-Method

Abstract

How can software practitioners assess whether their software supports diverse users? Although there are empirical processes that can be used to find "inclusivity bugs" piecemeal, what is often needed is a systematic inspection method to assess soft-ware's support for diverse populations. To help fill this gap, this paper introduces InclusiveMag, a generalization of GenderMag that can be used to generate systematic inclusiveness methods for a particular dimension of diversity. We then present a multi-case study covering eight diversity dimensions, of eight teams' experiences applying InclusiveMag to eight under-served populations and their "mainstream" counterparts.