From Horseback Riding to Changing the World: UX Competence as a Journey

Abstract

In this paper, we explore the notion of competence in UX based on the perspective of practitioners. As a result of this exploration, we observed four domains through which we conceptualize a plan of sources of competence that describes the ways a UX practitioner develop competence. Based on this plane, we present the idea of competence as a journey. A journey whose furthest stage implies an urge towards transforming society and UX practice.