Key Lessons Learned from Working During Covid-19 on a Project in the World's Biggest Refugee Camp

Abstract

Using a case study structure, this research-in-progress paper elaborates the struggles of working on a humanitarian project during the Covid-19 period. The authors identify six specific challenges and propose innovations to address each of these challenges. The challenges are the following: supply chain, design of solutions, human resource development, connectivity, and user data collection. This unprecedented situation has been a testing ground for new innovative solutions for work in conflict zones.