Emotion Detection From Social Media Posts

Abstract

Over the last few years, social media has evolved into a medium for expressing personal views, emotions, and even business and political proposals, recommendations, and advertisements. We address the topic of identifying emotions from text data obtained from social media posts like Twitter in this research. We have deployed different traditional machine learning techniques such as Support Vector Machines (SVM), Naive Bayes, Decision Trees, and Random Forest, as well as deep neural network models such as LSTM, CNN, GRU, BiLSTM, BiGRU to classify these tweets into four emotion categories (Fear, Anger, Joy, and Sadness). Furthermore, we have constructed a BiLSTM and BiGRU ensemble model. The evaluation result shows that the deep neural network models(BiGRU, to be specific) produce the most promising results compared to traditional machine learning models, with an 87.53 % accuracy rate. The ensemble model performs even better (87.66 %), albeit the difference is not significant. This result will aid in the development of a decision-making tool that visualizes emotional fluctuations.