Some Asymptotic Properties of the Erlang-C Formula in Many-Server Limiting Regimes
Abstract
This paper presents asymptotic properties of the Erlang-C formula in a spectrum of many-server limiting regimes. Specifically, we address an important gap in the literature regarding its limiting value in critically loaded regimes by studying extensions of the well-known square-root safety staffing rule used in the Quality-and-Efficiency-Driven (QED) regime.
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