Learning to Guide Human Experts via Personalized Large Language Models

Abstract

In learning to defer, a predictor identifies risky decisions and defers them to a human expert. One key issue with this setup is that the expert may end up over-relying on the machine's decisions, due to anchoring bias. At the same time, whenever the machine chooses the deferral option the expert has to take decisions entirely unassisted. As a remedy, we propose learning to guide (LTG), an alternative framework in which -- rather than suggesting ready-made decisions -- the machine provides guidance useful to guide decision-making, and the human is entirely responsible for coming up with a decision. We also introduce SLOG, an LTG implementation that leverages (a small amount of) human supervision to convert a generic large language model into a module capable of generating textual guidance, and present preliminary but promising results on a medical diagnosis task.