From Human to Robot Interactions: A Circular Approach towards Trustworthy Social Robots

Abstract

Human trust research uncovered important catalysts for trust building between interaction partners such as appearance or cognitive factors. The introduction of robots into social interactions calls for a reevaluation of these findings and also brings new challenges and opportunities. In this paper, we suggest approaching trust research in a circular way by drawing from human trust findings, validating them and conceptualizing them for robots, and finally using the precise manipulability of robots to explore previously less-explored areas of trust formation to generate new hypotheses for trust building between agents.