What should I say? -- Interacting with AI and Natural Language Interfaces

Abstract

As Artificial Intelligence (AI) technology becomes more and more prevalent, it becomes increasingly important to explore how we as humans interact with AI. The Human-AI Interaction (HAI) sub-field has emerged from the Human-Computer Interaction (HCI) field and aims to examine this very notion. Many interaction patterns have been implemented without fully understanding the changes in required cognition as well as the cognitive science implications of using these alternative interfaces that aim to be more human-like in nature. Prior research suggests that theory of mind representations are crucial to successful and effortless communication, however very little is understood when it comes to how theory of mind representations are established when interacting with AI.