Increasing the Diversity of Investment Portfolio with Integration of Gamified Components in the FinTech Applications Lifecycle

Abstract

Gamification has the potential to make significant contributions to financial product delivery, Fintech services, and inclusive growth. The integration of gamification into FinTech applications has shown a positive correlation with the social impact theory. Utilizing gamification in a sustainable and effective manner can be crucial for long-term prospects in the FinTech industry. Therefore, it is essential to develop efficient and modern financial software that improves the customer experience. The current literature aims to contribute to this area by highlighting the relationship between interrelated theories and the key factors to consider when designing a gamified element. This study aims to explore the effects of gamification on altering user intention and its significant influence on customer value propositions.