A Two-Stage Algorithm for Cost-Efficient Multi-instance Counterfactual Explanations

Abstract

Counterfactual explanations constitute among the most popular methods for analyzing black-box systems since they can recommend cost-efficient and actionable changes to the input of a system to obtain the desired system output. While most of the existing counterfactual methods explain a single instance, several real-world problems, such as customer satisfaction, require the identification of a single counterfactual that can satisfy multiple instances (e.g. customers) simultaneously. To address this limitation, in this work, we propose a flexible two-stage algorithm for finding groups of instances and computing cost-efficient multi-instance counterfactual explanations. The paper presents the algorithm and its performance against popular alternatives through a comparative evaluation.