Investigating the Impact of Project Risks on Employee Turnover Intentions in the IT Industry of Pakistan

Abstract

Employee turnover remains a pressing issue within high-tech sectors such as IT firms and research centers, where organizational success heavily relies on the skills of their workforce. Intense competition and a scarcity of skilled professionals in the industry contribute to a perpetual demand for highly qualified employees, posing challenges for organizations to retain talent. While numerous studies have explored various factors affecting employee turnover in these industries, their focus often remains on overarching trends rather than specific organizational contexts. In particular, within the software industry, where projectspecific risks can significantly impact project success and timely delivery, understanding their influence on job satisfaction and turnover intentions is crucial. This study aims to investigate the influence of project risks in the IT industry on job satisfaction and employee turnover intentions. Furthermore, it examines the role of both external and internal social links in shaping perceptions of job satisfaction.