Emotion Talk: Emotional Support via Audio Messages for Psychological Assistance

Abstract

This paper presents "Emotion Talk," a system designed to provide continuous emotional support through audio messages for psychological assistance. The primary objective is to offer consistent support to patients outside traditional therapy sessions by analyzing audio messages to detect emotions and generate appropriate responses. The solution focuses on Portuguese-speaking users, ensuring that the system is linguistically and culturally relevant. This system aims to complement and enhance the psychological follow-up process conducted by therapists, providing immediate and accessible assistance, especially in emergency situations where rapid response is crucial. Experimental results demonstrate the effectiveness of the proposed system, highlighting its potential in applications of psychological support.