Notas sobre Teor\'ia de colas y algunas aplicaciones

Abstract

This paper presents a comprehensive review of stochastic processes, with a particular focus on Markov chains and jump processes. The main results related to queuing systems are analyzed. Additionally, conditions that ensure the stability, or ergodicity, of such systems are presented. The paper also discusses stability results for queuing networks and their extension to visiting systems. Finally, key contributions concerning the Probability Generating Function, an essential tool in the analysis of the aforementioned processes, are introduced. The review is conducted from the perspective of queuing theory, grounded in the Kendall-Lee notation, emphasizing stability results and the computation of performance measures based on the specific characteristics of each process.