Voices of Freelance Professional Writers on AI: Limitations, Expectations, and Fears

Abstract

The rapid development of AI-driven tools, particularly large language models (LLMs), is reshaping professional writing. Still, key aspects of their adoption such as languages support, ethics, and long-term impact on writers voice and creativity remain underexplored. In this work, we conducted a questionnaire (N = 301) and an interactive survey (N = 36) targeting professional writers regularly using AI. We examined LLM-assisted writing practices across 25+ languages, ethical concerns, and user expectations. The findings of the survey demonstrate important insights, reflecting upon the importance of: LLMs adoption for non-English speakers; the degree of misinformation, domain and style adaptation; usability and key features of LLMs. These insights can guide further development, benefiting both writers and a broader user base.