A Systematic Literature Review of Infrastructure Studies in SIGCHI

Abstract

Infrastructure is an indispensable part of human life. Over the past decades, the Human-Computer Interaction (HCI) community has paid increasing attention to human interactions with infrastructure. In this paper, we conducted a systematic literature review on infrastructure studies in SIGCHI, one of the most influential communities in HCI. We collected a total of 190 primary studies, covering works published between 2006 and 2024. Most of these studies are inspired by Susan Leigh Star's notion of infrastructure. We identify three major themes in infrastructure studies: growing infrastructure, appropriating infrastructure, and coping with infrastructure. Our review highlights a prevailing trend in SIGCHI's infrastructure research: a focus on informal infrastructural activities across various sociotechnical contexts. In particular, we examine studies that problematize infrastructure and alert the HCI community to its potentially harmful aspects.