UXR Point of View on Product Feature Prioritization Prior To Multi-Million Engineering Commitments

Abstract

This paper discusses a popular UX research activity, feature prioritization, using the User Experience Research Point of View (UXR PoV) Playbook framework. We describe an application of multinomial logistic regression, frequently marketed as MaxDiff, for prioritizing product features in consumer product development. It addresses challenges of traditional surveying techniques. We propose a solution using MaxDiff to generate a reliable preference list with a reasonable sample size. We also adapt the MaxDiff method to reduce the number of survey responses in half, making it less tedious from the survey takers' perspective. We present a case study using the adapted MaxDiff method for tablet feature prioritization research involving users with disabilities.