Just Enough Shifts: Mitigating Over-Refusal in Aligned Language Models with Targeted Representation Fine-Tuning

Abstract

Safety alignment is crucial for large language models (LLMs) to resist malicious instructions but often results in over-refusals, where benign prompts are unnecessarily rejected, impairing user experience and model utility. We introduce ACTOR (Activation-Based Training for Over-Refusal Reduction), a robust and compute- and data-efficient training framework that minimizes over-refusals by leveraging internal activation patterns from diverse queries. ACTOR precisely identifies and adjusts the activation components that trigger refusals, providing stronger control over the refusal mechanism. By fine-tuning only a single model layer, ACTOR effectively reduces over-refusals across multiple benchmarks while maintaining the model's ability to handle harmful queries and preserve overall utility.