Integrating an ISO 30401-compliant Knowledge Management System with the processes of an Integrated Management System

Abstract

With the evolution of process approaches within organizations, the increasing importance of quality management systems (like ISO 9001) and the recent introduction of ISO 30401 for knowledge management, we examine how these different elements converge within the framework of an Integrated Management System. The article specifically demonstrates how an ISO30401-compliant knowledge management system can be implemented by deploying the mechanisms of the SECI model through the steps of the PDCA cycle as applied in the processes of the integrated management system.