The Human-Machine Knowledge Spiral

Abstract

Nonaka emphasized that innovation is the result of a continuous back-and-forth between tacit and explicit knowledge. Artificial intelligence introduces a fundamentally new object into this process -- tacit machine knowledge -- but Nonaka's ideas are more relevant than ever. The central role of the knowledge-creating company remains the same: to create the shared context in which different kinds of knowledge can feed off each other, become organizational knowledge, and set off further cycles of innovation.