LLM-Guided Transportation Hub Capacity Planning with Textual Business Inputs

Abstract

While traditional hub capacity planning models optimize effectively for quantitative inputs, they often fail to digest qualitative business context. We propose a novel framework where a large language model (LLM) agent iteratively proposes hub capacity decisions guided by natural-language business context descriptions. The key mechanism is a chain-of-thought reasoning protocol: the LLM constructs a structured decision table that maps each contextual item to specific capacity adjustments based on the implied direction and magnitude of changes. The new capacity decision is then validated through a feedback loop with an optimization model, which provides routing-based performance metrics to guide the agent's selection. On a real-world 13-hub freight network in the southeastern US, our framework achieves a 2.8% optimality gap relative to the hidden ground-truth, a significant improvement over the 11.0% gap produced by the traditional optimization model without textual business inputs. This demonstrates that LLMs can serve as a contextual bridge, integrating qualitative business insights into Operations Research workflows.