Graphing the Everyday: A Neurosymbolic Approach to Eliciting Routines for Just-In-Time Adaptive Interventions

Abstract

Just-In-Time Adaptive Interventions (JITAIs) increasingly rely on conversational agents to elicit user routines, yet translating fluid human dialogue into rigid schedule data remains a significant challenge. We conducted a qualitative investigation of a neurosymbolic pipeline, combining Large Language Models (LLMs) with a Neo4j knowledge graph, to map unstructured verbal narratives into actionable interventions. Through human-centric evaluation using natural-language playbacks, we identified a critical "mental-model gap," where the linear extraction of LLMs clashes with hierarchical, non-linear human storytelling, causing severe entity fragmentation. Furthermore, we articulate an "ecological mismatch," demonstrating that algorithmic schedule availability frequently ignores the user's fluctuating psychological receptivity and physical energy levels. To resolve these tensions, we propose actionable design heuristics, including routine piggybacking, adaptive negotiation, and scalable transparency. Ultimately, these guidelines provide a foundational framework for evolving rigid schedule-trackers into empathetic, context-aware proactive agents capable of supporting long-term health behavior change.