Whether LLMs Can Navigate Beliefs and Facts Depends on How You Phrase It

Abstract

Humans naturally form and express beliefs in daily communication, e.g., "I think the answer is 3" or "I suppose that's right." Such beliefs inevitably intertwine with fact and knowledge, making the ability to handle them in tandem desirable for large language models (LLMs), as they are increasingly deployed in user-facing settings. Prior work showed that even capable LLMs exhibit a systemic weakness in acknowledging user beliefs grounded in incorrect information. We extend this evaluation to 10 LLMs across 18 epistemic expressions and find that the size and direction of this weakness depend on the verb used to express the belief, with the accuracy gap between factual and false information ranging from +50% on "I vaguely remember" to -14% on "I seriously doubt". We further show that the phenomenon stems from what we call task confusion: models default to fact-checking the underlying claim, overriding the user's stated belief. We provide evidence where chains of thought that explicitly fact-check show lower accuracy on false information than those that do not, and a single instruction can reverse the failure across verb families. Mechanistically, models attend more to false beliefs they fail to confirm, but suppressing this attention at decoding time recovers accuracy only partially and only in some models, calling for future work on intervention methods. Our findings clarify prior results and show how fact-checking, a generally desirable behavior, can interfere with belief tracking in LLMs.