Individual-level interventions against sycophantic AI reduce its appeal but not its persuasiveness
Meryl Ye, Robert Kraut, Steve Rathje
Abstract
AI chatbots can be "sycophantic," or overly agreeable and flattering toward users. Sycophantic AI has been shown to entrench attitudes, yet users frequently fail to recognize it (a phenomenon we call "sycophancy blindness"). We tested whether increasing users' awareness of sycophancy protects them from its harmful effects in two preregistered experiments (n = 1,590). In the first, participants received a brief written warning about sycophancy before conversing with a sycophantic chatbot. In the second, participants watched a video of a sycophantic AI validating several other users, including users on opposite sides of the same conflict, before interacting with it themselves. Both interventions changed how participants evaluated the AI. The warning reduced the AI's perceived objectivity, and the video reduced enjoyment of the AI --- an effect mediated by the reduced belief that its validation was uniquely earned. We then pooled our experiments with two prior studies of sycophancy awareness interventions (six interventions total, n = 3,982). The pattern across experiments was consistent: while the interventions made the sycophantic AI appear less objective and trustworthy, none reduced its persuasiveness. These results suggest that individual-level interventions, such as warning labels or AI literacy, may not be enough to protect users from AI harms.
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